Privacy policy

Last updated: January 2026

This Privacy Policy describes how Moonflower Station ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from moonflowerstation.com (the "Site"), or otherwise interact with our services

By using our Site or placing an order, you agree to the collection and use of information as described in this policy. If you do not agree to this Privacy Policy, please do not use or access any of the services.

Information We Collect

We collect personal information in a few different ways depending on how you interact with our Site.

Information You Provide Directly

This may include:

  • Name, email address, phone number, and mailing address
  • Billing and shipping information
  • Order details and purchase history
  • Account information (if you create one)
  • Messages sent through customer support or contact forms

Providing certain information is necessary to complete purchases or provide support.

Automatically Collected Information

When you browse our Site, we may automatically collect certain usage data through cookies and similar technologies, including:

  • IP address
  • Browser type and device information
  • Pages viewed and interactions with the Site.

This page helps us understand how visitors use our Site and improve your experience.

Information from Third Parties

We also receive information from trusted service partners, including:

  • Shopify (our ecommerce platform)
  • Payment processors (to complete transactions)
  • Shipping and fulfillment partners
  • Analytics and marketing tools

These providers only receive information necessary to perform their services.

How We Use Your Personal Information

We use your personal information to:

  • Process orders and payments
  • Fulfill shipments and provide tracking
  • Communicate about purchases, returns, or customer service inquiries
  • Send promotional emails (you may subscribe at any time)
  • Improve our website and services
  • Protect against fraud or unauthorized activity

Cookies

We use cookies to power our store, remember preferences, analyze traffic, and improve functionality.

You can control cookie settings through your browser. Please note that disabling cookies may affect how certain features work.

For Shopify's cookie practices, you can visit: https://www.shopify.com/legal/cookies

How We Share Personal Information

We may share your information with:

  • Shopify and ecommerce service providers
  • Payment processors
  • Shipping and fulfillment partners
  • Analytics and marketing tools

We do not sell your personal information.

We also do not share data with affiliates or corporate groups.

Information may be disclosed if required by law or to protect our rights.

International Customers

Moonflower Station is operated from the United States using Shopify.

If you place an order from outside the US, your information may be transferred to and processed in the United States or other countries where Shopify and our service providers operate.

Where required, we rely on recognized data transfer protections such as Standard Contractual Clauses.

Children's Privacy

Our Site is not intended for children, and we do not knowingly collect personal information from them.

Moonflower Station does not knowingly sell products specifically intended for children.

If you believe a child has provided personal information, please contact us so we can remove it.

Data Security & Retention

We take reasonable steps to protect your information, but no system is completely secure.

We retain personal information only as long as it is needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights:

Depending on your location, you may have rights including:

  • Accessing your personal data
  • Requesting corrections
  • Requesting deletion
  • Data portability
  • Restricting processing
  • Withdrawing concent
  • Opting out of marketing emails

To exercise these rights, please contact us at moonflowerstation@gmail.com.

Communications

You may unsubscribe from marketing emails at any time using the link provided in our emails.

You may still receive non-promotional messages related to orders or account activity.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with an updated "Last updated" date.

Contact

If you have any questions about this Privacy Policy or how your information is handled, contact moonflowerstation@gmail.com.